Running a restaurant is tough enough without equipment breakdowns slowing you down. One night it’s the fryer that won’t hold temp, the next morning the walk-in cooler is running warm, and suddenly you’re juggling repair calls instead of focusing on customers. That’s where we come in.
At Refer Guy, we specialize in keeping Portland and Vancouver restaurants running smoothly with expert repair for both hot-side and cold-side equipment.
Mention this blog post and get $100 off your first invoice!
What’s “Hot-Side” vs. “Cold-Side” Equipment?
If you’ve been in the industry a while, you know the lingo. But if you’re new to managing a kitchen, here’s the quick breakdown:
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Hot-Side Equipment: Ovens, ranges, stoves, fryers, broilers, griddles. Anything that cooks food.
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Cold-Side Equipment: Walk-in refrigerators and freezers, reach-in coolers, keg chillers, refrigerated display cases. Anything that keeps food and drinks safe and cold.
Both sides are essential. If one goes down, service gets disrupted, and product can be lost.
Cold-Side Repairs: Protecting Your Inventory
A failing walk-in cooler or freezer can cost you thousands in lost product. Common issues we fix include:
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Coolers that won’t hold temperature
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Ice build-up and water leaks
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Thermostat and sensor malfunctions
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Worn-out gaskets and door seals
We also handle keg chillers and refrigerated display cases, so your bar stays stocked and your product looks its best.
Hot-Side Repairs: Keeping the Line Moving
When your fryer or oven goes down in the middle of a rush, it’s more than an inconvenience. It’s lost revenue. Our team can quickly diagnose and repair:
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Ovens and ranges with ignition or heating issues
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Fryers that won’t stay hot or cycle off unexpectedly
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Broilers with uneven heating or cold spots
Why Restaurants Call Refer Guy
We know time is money in the restaurant business. That’s why owners and managers across the Portland metro and Vancouver trust us for:
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Fast response times — we get you back up and running quickly
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Licensed service in Oregon & Washington — fewer hassles, more peace of mind
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Repair-first approach — we won’t push you to replace equipment if it can be fixed
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Full-service expertise — from HVACR to ovens and ranges, one call covers it all
And here’s something else restaurant owners appreciate: We’ll beat any licensed and bonded competitor’s price by at least 10%. Just show us their written quote, and we’ll knock 10% off to make it our bid. Many times, when you call us directly, the price comes in even lower.
Let’s Keep Your Kitchen Cooking (and Cooling)
Whether it’s a walk-in cooler that won’t stay cold or a fryer that keeps shutting down, Refer Guy has the tools and expertise to get you back in business.
If it gets cold, we fix it. If it heats up, we fix that too.
📞 Call us today to schedule service anywhere in Portland or Vancouver.